Deliveries (E-Reports, Kundli, Remedies, etc.)

• Most astrology services such as kundli analysis, reports, remedies, and consultation summaries are delivered digitallyvia email or WhatsApp.

• Delivery Time: Within 3 to 5 business days after successful payment and receipt of complete birth details.

• In urgent cases, express delivery (within 24–48 hours) may be available at an extra charge.

Physical Products (Gemstones, Yantras, Books, etc.)

• Items like energized gemstones, yantras, rudraksha, pooja kits may be shipped via a trusted courier partner.

• Shipping Areas: India-wide shipping is available. International shipping may be possible on request.

• Dispatch Time: 3–7 working days from order confirmation.

• Delivery Time: 5–10 working days depending on location.

Shipping Charges

• Digital products: Free delivery via email/WhatsApp.

• Physical products: Shipping charges may apply based on weight, destination, and speed.

• You will be informed of the exact cost during checkout or via order confirmation.

Tracking Your Order

• Once your physical item is dispatched, we’ll share a tracking ID via email/WhatsApp.

• For digital orders, you’ll receive a confirmation message with delivery status.

Delays & Exceptions

• Unexpected delays due to weather, courier disruptions, or festivals may occur — we’ll keep you informed proactively.

• Please ensure your shipping address and contact details are accurate to avoid failed deliveries.

Undeliverable Packages

• In case of return due to wrong address or failed delivery attempts, re-shipping will be charged additionally.

• No refunds will be issued for non-delivered physical products due to incorrect address submitted by client.

Customer Support

• For any shipping-related queries, reach out to us at:
  📧 info.sugandhimastro@gmail.com
  📱 9911997348